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INTENSE OUD 

<p>If you received the wrong item in your order, please reach out to us with the details. We will arrange to send you the correct item and may also provide you with a return label to send back the incorrect item.</p>

If you received the wrong item in your order, please reach out to us with the details. We will arrange to send you the correct item and may also provide you with a return label to send back the incorrect item.

What should I do if I received the wrong item in my order?

Returns & Exchanges  📦 🔙

What is Intense Oud?

Are the fragrances genuine?

Legal Disclaimer

About Us 🏢

When will I receive my order?

What is the shipping fees?

What should I do if my order was shipped to the wrong address?📦❓

Can my delivery address be changed after shipping or can I pick up my order from a local post office or collection point?

Shipping & Delivery🚚🏠

Where is Intense Oud located?

Experience Center Hours & Services

Experience Center🏢✨

What is Oud?

Types of Fragrances

Fragrances & Tips/Tricks🌸💡

Can I return/replace an item?

Damaged products.

What are the steps to successfully return a product?

What should I do if I received a damaged or defective product?

How long does it take for a refund to be processed?

Are free samples available and how can I request them?

Free Sample🎁🆓

What is the process for collaborating or creating content for your brand?

Collaboration👥🤝

Can you provide information on your wholesale purchasing terms?

Wholesale📦💰

How can I repurchase an out-of-stock item?

Why was my order cancelled?

What should I do if my order item is damaged upon arrival?

What steps should I take if my order says delivered but I didn't receive it?

How can I track my package?

How can I get updates on product availability?

How do I initiate repurchasing a product?

Can I get recommendations for the best smelling fragrance to purchase?

Order-Related Questions❓ 📦

What should I do if I received the wrong item in my order?Updated 7 days ago