Need to inquire about the company or your order. Please feel free to reach out to us and we'd LOVE to assist you.

If you would like to speak to one of our Fragrance Specialists, please call us at the below number and we will assist you

INTENSE OUD 

<p>We are unable to change the delivery address after the order has been shipped. However, you can directly contact the carrier, such as UPS, to request a change in the shipping address or to arrange for a collection from a local post office or safe point.</p>

We are unable to change the delivery address after the order has been shipped. However, you can directly contact the carrier, such as UPS, to request a change in the shipping address or to arrange for a collection from a local post office or safe poi

Can my delivery address be changed after shipping or can I pick up my order from a local post office or collection point?

Shipping & Delivery🚚🏠

What is Intense Oud?

Are the fragrances genuine?

Legal Disclaimer

About Us 🏢

When will I receive my order?

What is the shipping fees?

What should I do if my order was shipped to the wrong address?📦❓

Where is Intense Oud located?

Experience Center Hours & Services

Experience Center🏢✨

What is Oud?

Types of Fragrances

Fragrances & Tips/Tricks🌸💡

Can I return/replace an item?

Damaged products.

What should I do if I received the wrong item in my order?

What are the steps to successfully return a product?

What should I do if I received a damaged or defective product?

How long does it take for a refund to be processed?

Returns & Exchanges  📦 🔙

Are free samples available and how can I request them?

Free Sample🎁🆓

What is the process for collaborating or creating content for your brand?

Collaboration👥🤝

Can you provide information on your wholesale purchasing terms?

Wholesale📦💰

How can I repurchase an out-of-stock item?

Why was my order cancelled?

What should I do if my order item is damaged upon arrival?

What steps should I take if my order says delivered but I didn't receive it?

How can I track my package?

How can I get updates on product availability?

How do I initiate repurchasing a product?

Can I get recommendations for the best smelling fragrance to purchase?

Order-Related Questions❓ 📦

Can my delivery address be changed after shipping or can I pick up my order from a local post office or collection point?Updated 10 months ago