Find out the answers to your queries and issues regarding shipping & delivery.
Orders placed with Intense Oud before 11:00 AM CST are shipped on the same day. After shipment, it will take roughly 3-5 business days for delivery within US depending on the destination. The map above can give you an idea about when to expect your p
Shipping for orders within US varies between $5 - $9. For international deliveries, the shipping costs depend on the delivery address location. Intense Oud covers customs duty for international deliveries.
If your order was shipped to the incorrect address, please contact our customer support team. They will provide you with a link to a form that needs to be filled out to address the issue. Once you have completed the form, kindly inform us, and we wil
We are unable to change the delivery address after the order has been shipped. However, you can directly contact the carrier, such as UPS, to request a change in the shipping address or to arrange for a collection from a local post office or safe poi